Privacy Policy

Privacy Policy

Welcome to Yalla Pets. Your trust means everything to us, and protecting your privacy is one of our top priorities. This policy explains:

  • What personal data we collect.

  • How and why we use it.

  • Who we may share it with.

  • How we keep it safe.

  • Your rights regarding your data.

Please take a moment to read this carefully so you understand how we handle your information.

1. About Us

Yalla Pets is the legal entity responsible for handling your personal data.

If you have any questions about this policy, reach out to us anytime.

2. Information We Collect

We collect information to serve you better. This may include:

  • Identity Details: Name, username, or account information.

  • Contact Details: Address, email, phone number.

  • Payment Details: Bank or card information for transactions.

  • Purchase Records: Products/services you’ve ordered.

  • Technical Data: Device info, browser, IP address, and login activity.

  • Profile Data: Your preferences, feedback, and account settings.

  • Usage Data: How you use our site and services.

  • Marketing Preferences: Your choices for receiving updates.

3. Why We Use Your Data

We only use your information when we have a valid reason to do so, such as:

  • Delivering your orders and managing payments.

  • Improving our services and website experience.

  • Keeping you informed about offers and updates (if you opted in).

  • Meeting legal and regulatory requirements.

4. Sharing Your Data

Your information is safe with us. We may share it only when necessary, for example:

  • With trusted partners who help us process payments, deliver products, or provide IT services.

  • If our business merges, sells, or transfers ownership — the new owner will follow the same rules.

5. Data Security

We take strong security measures — both technical and organizational — to protect your personal data from unauthorized access, loss, or misuse.

6. How Long We Keep Your Data

We keep your data only as long as it’s needed for the purpose we collected it, or to comply with legal requirements. After that, it’s securely deleted.

7. Your Rights

Depending on applicable laws, you may:

  • ✅ Request access to your data.

  • ✅ Ask us to correct or delete information.

  • ✅ Restrict or object to how we use your data.

  • ✅ Request a copy of your data for transfer.

  • ✅ Withdraw consent at any time (for marketing, etc.).

To exercise these rights, email us at info@yallapets.com.

8. Updates to This Policy

We may update this policy occasionally. The latest version will always be available on our website, and we encourage you to review it from time to time.

9. Contact Us

If you have any questions or concerns about how we handle your data:

📧 info@yallapets.com
📞 +971 50 971 5730