Terms and Conditions

1. Introduction

Welcome to Yalla Pets. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website.

2. Intellectual Property Rights

The content on our website, including text, graphics, logos, images, and software, is the property of Yalla Pets or its content suppliers and is protected by international copyright laws.

3. Use License

Permission is granted to temporarily download one copy of the materials on Yalla Pets' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:

  • Modify or copy the materials.
  • Use the materials for any commercial purpose or for any public display.
  • Attempt to decompile or reverse engineer any software contained on Yalla Pets' website.
  • Remove any copyright or other proprietary notations from the materials.
  • Transfer the materials to another person or "mirror" the materials on any other server.

4. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

5. Product Information and Pricing

We strive to provide accurate product and pricing information on our website. However, we do not warrant that product descriptions or other content on the site are accurate, complete, reliable, current, or error-free.

6. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse any order placed with us.

Payment can be made by various methods as indicated on the website. By placing an order, you confirm that the payment method being used is yours.

7. Shipping and Delivery

We will make every effort to deliver goods within the estimated timescales. However, we shall not be liable for any losses, liabilities, costs, damages, charges, or expenses arising out of late delivery.

8. Returns and Refunds

Please note that due to the nature of our products and to ensure the health and safety of all pets, we have a strict no return and no refund policy. This policy is in place to protect the well-being of your pets and to maintain the integrity of our products.

9. Limitation of Liability

In no event shall Yalla Pets be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of our website or the purchase of our products.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of UAE, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website following the posting of changes will mean you accept those changes.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: